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Business Transformation through Digital Workplace Management

Business Transformation through Digital Workplace Management

Gone are the days when the workplace was merely a physical space employee occupied during regular office hours. Today’s world has blurred the lines between the physical office and the place where work actually happens. As the workplace is becoming truly digital, it is important for employees to communicate and collaborate in a new fashion. Organizations are gradually realising this and are integrating the technologies that employees use (from e-mail, instant messaging and enterprise social media tools to HR applications and virtual meeting tools), into the digital workplace where employee experience is breaking barriers and fostering efficiency, innovation and growth.

Even though this is the need of the hour, true success lies in the effective implementation of a digital workplace. The old saying, “Culture eats strategy for breakfast” cannot be truer in this sense. An effective implementation of the digital workplace strategy will truly take place when there is a cultural change.

According to Gartner, Traditional End user computing fails to elevate employee experience amid continuous endpoint updates. I&O leaders must prove the value of infrastructure-led disruption by adopting a continuous endpoint engineering approach and modern endpoint management to drive user enablement and operational efficiency.
According to a report from Deloitte, while the workplace has been constantly upgrading as technology is growing, it is essential to understand the key trends why this upgradation is happening in a rapid manner. Following are the three fundamental trends for this:

  • Aging workforce: As the baby boomers continue to retire, they are taking key knowledge with them, increasing the need to capture their knowledge.
  • Information overload: information is still growing at exponential rates and employees can’t find what they need, even with technology advances.
  • The need for speed: with the rapid pace of today’s work environment, employees increasingly need to work faster and collaborate more effectively to get their jobs done.

The emerging digital workplace can address these concerns by helping organizations:

  • In enabling employees to work more transparently and take advantage of social networks.
  • Unify offline and online communications by connecting employees through their mobile devices to provide 24/7 access to tools and corporate information.
  • Enhancing employee experience by providing choice, flexibility and personalization outside the firewall.
  • Minimize spending and enhance productivity by providing employees with the right tools and right information at the right time.
  • Win the war on talent by offering the progressive and innovative environments that top candidates now expect

Most organizations don’t realise that creating a digital workplace from square one is not required. Almost all employees use core business applications to e-mail, instant messaging and enterprise social media tools and virtual meeting tools. As employees find comfort and ease by evolving their working approach, it is essential for organizations to embrace the digital workplace otherwise they risk falling behind.

Why adopt a digital workplace strategy?

The benefits of adopting a digital workplace strategy far outweighs the risks of total inaction. The gains are huge to consider:

Employee productivity

Organizations with strong online social networks are more productive than those without

Employee satisfaction

Organizations that installed social media tools internally have higher employee satisfaction

Employee retention

As the employee engagement increases, there is a corresponding increase in employee retention

Communication tools

Information workers prefer newer communication tools, particularly instant messaging, over more traditional ones like e-mail or team workspaces.

At Progressive, we offer highly capable digital workplace management solutions to drive optimum business productivity among employees. We deliver a service-oriented and user-focused approach which drives us to concentrate on the users and not just the process to keep your business running.

1. Digital Workplace Management

  1. M365 usage analytics: Microsoft 365 usage analytics combines service usage data with user metadata available in your organization’s Azure Active Directory, to provide rich analytical capability to measure adoption trends.
  2. Secure Score: It helps you assess the organization’s security posture across its entire digital estate and provides threat-prioritized insights and guidance.
  3. O365 support: As your Office 365 support backbone, Progressive can help you overcome key challenges with a proven, holistic approach to get the maximum out of your Office 365 investment.
  4. Unified Collaboration: When you combine a unified communications solution with Microsoft 365 or G Suite, you will make it easier for employees to work from any location and any device.
  5. Meeting Room Management: Our meeting room booking system with Outlook automatically supports all the meeting attendees – easy and straight forward booking.
  6. BYOD – Mobile Device Management: Efficiently Manage & Protect All Devices with the Right Balance of Automation and Control. Modernize PC Management to Provide Remote Workers Easy and Secure Access to Apps and Data.
  7. Employee Onboarding and Offboarding: Drastically Improve HR Efficiency and Employee Satisfaction Simultaneously with a Single Unified Solution.

2. Digital Workplace Solutions

  1. Titan: Integrating Microsoft teams with Document Management, Project Management, Task manager and social connect to improve productivity and collaboration.
  2. automatenext.ai: automatenext.ai helps save time by eliminating the need for human intervention to conduct time-consuming and tedious routine tasks. Our solutions integrate artificial intelligence (AI) to address task-automation requirements, making service automation smarter and more agile.
  3. Power Platform: The ‘Power Platform’ is a collective term for three Microsoft products: Power BI, PowerApps and Power Automate (previously known as Flow) that provides a unified and simplified data schema so that applications and services can inter-operate.

Reference:

https://www.gartner.com/en/information-technology/glossary/digital-workplace

https://www.gartner.com/en/doc/3909082-a-digital-workplace-is-crucial-to-digital-transformation

https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/human-capital/The_digital_workplace.pdf

Content Marketing Intern